Frequently Asked Questions

How much is shipping for my order?
The cost of standard shipping is included on all orders above 50USD. For orders under 50USD, the shipping cost will be quoted during checkout.
How long does shipping normally take?
It takes between 1-3 days to process each order. Once processed, a shipping confirmation email will be sent out along with a tracking reference number.
An estimated shipping time will be provided during checkout and you will have an option to upgrade to expedited shipping during checkout.
From where do you ship your products?
All of our products are shipped from our warehouse or office in Hong Kong.
How can I track my order?
Once your order has shipped, we will send you a shipping confirmation email with a link to track the order on the carrier's website. By clicking the link, you will be able to check the status of your order once is in transit.
Please note: It may take 24-48 hours for your tracking information to reflect details on UPS, FedEx, USPS sites.
What are my delivery options?
You can have your items delivered to your home or office