Caspian Monarque World

Shipping / Payment

Delivery and payment information

1. Delivery information

Here you can find our delivery conditions in Germany and EU countries.* 

Delivery cannot be made to overseas territories and areas that are not part of the EU customs territory. These include Heligoland, Åland and Gibraltar.

1.1 Delivery information for Germany

We offer the following shipping and delivery options in Germany: 

*For German North and Baltic Sea islands we have to charge a surcharge of €8.50.

**When paying in advance, the time of receipt of payment counts.

1.2 Delivery information in the customs territory of the European Union 

**When paying in advance, the time of receipt of payment counts.

2. Payment information

2.1 For deliveries within Germany you have the following payment options:

2.2 For deliveries to other EU countries you have the following payment options:

2.3 Further details on payment

When paying by direct debit (bank debit), you give us revocable authorization to collect the invoice amount from the specified account.
The bank debit will take place upon conclusion of the contract.

If you pay by credit card, your credit card account will be debited when the contract is concluded.

If you have any questions, you can find our contact details in impressum

 

Integration of Novalnet / Full payment service provider

The controller in charge of processing has integrated components of Novalnet AG into this website. Novalnet AG is a full payment service provider which handles payment processing, among other things. If the data subject selects a payment method during the order process in our online shop, data of this person are sent automatically to Novalnet AG. By choosing a payment option, the data subject agrees to the transmission of personal data for the purposes of payment. As a rule, the personal data sent to Novalnet include the first name, surname, address, gender, e-mail address, IP address and possibly date of birth, tel. no., mobile no. and other data as required for payment processing. The conclusion of a purchase contract also requires personal data that relate to the respective order. This includes, but is not limited to, the exchange of payment information such as bank details, card number, expiry date and CVC code, data on goods and services, and prices. Data transmission is intended in particular for verification of identity, payment administration and fraud prevention. The controller will transmit personal data to Novalnet AG particularly if there is a legitimate interest in transmission. The personal data exchanged between Novalnet AG and the controller may be sent by Novalnet AG to credit agencies. This transmission is for the purposes of verifying identity and creditworthiness. Novalnet AG will also share the personal data with service providers or subcontractors if so required to fulfil the contractual obligations or if the data must be processed. The data subject has the option to revoke consent for the handling of personal data at any time with Novalnet AG. This will have no effect on personal data that must be processed, used or transmitted for (contractual) payment processing

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